Privacy Policy and Personal Data Protection Notice

Last Updated: 12 August 2026

As MAKMACH İNŞ. İTH. VE İHR. SAN. VE TİC. LTD. ŞTİ., we attach importance to the protection, confidentiality and security of personal data belonging to users, customers and business partners who visit our makmach.com website.

This Privacy Policy has been prepared under Turkish Personal Data Protection Law No. 6698 (KVKK) to inform you about methods of collecting personal data, purposes of processing, circumstances in which data may be transferred, legal grounds and your rights.

1. Data Controller

Under Law No. 6698 (KVKK), the Data Controller is MAKMACH İNŞ. İTH. VE İHR. SAN. VE TİC. LTD. ŞTİ., whose head office is stated as Konak / İzmir and production facilities as Bornova / İzmir.

2. Personal Data Collected

The following categories of personal data may be processed through your use of the website, quotation processes and contact forms:

Identity Information: name, surname and company name/title.
Contact Information: email address, telephone number, province/district and address information.
Customer Transaction Information: requests submitted through contact and quotation forms and details relating to concrete batching plant, crusher plant and spare-part orders/enquiries.
Transaction Security and Technical Data: IP address, website access logs, browser information and analytics data collected through cookies.

3. Purposes of Processing Personal Data

Your collected personal data is processed in accordance with Articles 5 and 6 of KVKK for purposes stated in the Turkish source, including:

preparing and sending quotations for concrete batching plants, crusher plants and industrial spare-part requirements;
coordinating 24/7 technical service, maintenance-repair and remote-support services;
carrying out stocked spare-part delivery and logistics processes;
managing customer relationships and following requests and complaints;
fulfilling legal, administrative and financial obligations; and
improving website security, performance and user experience.

4. Transfer of Personal Data

Your personal data may be transferred, within the conditions stated in Articles 8 and 9 of KVKK, to authorised public institutions and organisations for fulfilment of legal obligations and to business partners, cargo companies and transport providers for spare-part delivery and logistics operations.

The Turkish source states that personal data is not sold or rented to third parties for commercial purposes.

5. Method and Legal Basis for Collecting Personal Data

Your personal data may be collected electronically through quotation forms, contact buttons, email, telephone, WhatsApp support lines and cookies on makmach.com.

The Turkish source states that processing is based on legal grounds including establishment or performance of a contract, legal obligations of the data controller and legitimate interest.

6. Rights of the Data Subject Under KVKK

Under Article 11 of KVKK, data subjects have rights including:

learning whether personal data is processed;
requesting information if personal data has been processed;
learning the purpose of processing and whether data is used in accordance with that purpose;
learning third parties to whom personal data is transferred domestically or abroad;
requesting correction where personal data is incomplete or inaccurate;
requesting deletion or destruction of personal data within the framework of KVKK; and
objecting to a result arising against the data subject through analysis of processed data exclusively by automated systems.

7. Contact and Application

To exercise the rights listed above or submit a request, you may contact the Data Controller at info@makmach.com or through the official channels below.

Company Name: MAKMACH İNŞ. İTH. VE İHR. SAN. VE TİC. LTD. ŞTİ.
Head Office: Konak / İZMİR
Production Facilities: Bornova / İZMİR
Website: www.makmach.com
Email: info@makmach.com